QA Analyst

Quality Assurance Analyst

Position Summary:

Primary Role:

1. Perform end user testing of new and existing application functionality
2. Participate in release testing working within a specified timeframe.  
3. Executes functional, application, regression and performance tests.
4. Assist Customer Support department regarding client reported issues and product functionality questions.
5. Document system problems clearly and concisely and work with the other departments to develop a resolution.  Perform minor database management.
6. Perform basic database queries’ within SQL Server database.  
7. Assists clients with application functionality, as needed.
8.  Designs test cases for assigned modules, builds test systems and when applicable automates tests.

Primary Responsibilities: 

1.      Prepare test plans and scenarios for usability, requirements

2.      Coordinate and execute the testing

3.      Effectively communicate defects in a written format, providing clear and concise information necessary to reproduce and explain the problem.

4.      Coordinate and document the resolution of problems encountered during and subsequent to testing.

5.      Evaluate the priority or severity of the defect.

6.      Review software design documents and technical specifications.

Required Experience:

·         Overall understanding of Managed Care industry; Claims Payment Processing (preferably, Medical and Pharmacy based); and Medicare/Medicaid Claims Processing

·         Required understanding of HIPAA Transaction Sets

·         Required  understanding of Pharmacy Transactions – NCPDP Standard Transactions

·         At least 2 to 5 years of Quality Assurance Analysis in software development preferred

·         Experience in web-based testing

·         At least 1 year in vendor environment

• Exposure to CMMi / Project Management environment
• Previous Business Analysis or Technical Writing experience a plus

Soft Skills/Personal Attributes:

• Ability to work independently
• High integrity, takes ownership and is honest/accountable
• Flexibility – irregular work schedule with frequent interruptions and deadlines that cannot slip
• Strong sense of responsibility
• Superior written and verbal communication skills
• Skill in handling tense, stressful, and multi-task situations
• Unquestionable ethical standards
• Commitment to high quality customer service

Key Elements for Success in this Role:

Must have ability to adapt to change quickly in a fast-paced environment.  A team player who is able to work with a wide variety of people, either in person or over the telephone, in order to accomplish a common goal.